Senior care is one of the most delicately important issues facing modern society. As technology, medicine, and education advance, the population stays healthier longer and lives longer lives. As that happens, housing, health care and support systems must be put in place.
Melissa Powell, who is the chief operating officer of The Allure Group—a healthcare management organization—has worked on recreating the infrastructure of senior care facilities for the past 20 years in New York City and New Jersey. During that time, she has cultivated experience in coordinating, assessing and improving the facilities under her care.
As COO of The Allure Group, Powell represents New York’s largest for-profit nursing home chain in Brooklyn, which betters the lives of 1,400 patients currently receiving care in Allure’s four- and five-star facilities. Responsible for nearly every policy and niche program, both cultural and clinical, Powell went from being the first and only employee in operations to managing teams that span six homes in Brooklyn and Manhattan.
Powell has been a key driving force with the Allure Group for growth and retains the hands-on attitude that she brought in at the beginning. She is currently spearheading a number of initiatives, including telemedicine and robotics implementations.
She is known for reducing annual per-patient day costs, maximizing length of stay for sub-acute patients and developing numerous resident- and family-based programs to improve patient wellbeing. Powell also has a talent for revitalizing employee morale, developing new protocols, budgets and correction plans for the overall health of facilities under her watch.
Powell spent years building her reputation as a devoted healthcare professional in eldercare, who is known for turning around broken facilities, surveys and programs—which she did previously at AristaCare.
At Hamilton Continuing Care Center, she oversaw six departments and at Victoria House Assisted Living & Health Care Center, she worked as assistant administrator before being promoted to administrator in 2005.
Her career kicked off at Genesis Eldercare in Westfield, New Jersey, where her hard work as recreation specialist represented the promising beginning of a fruitful career. Responsible for a 60-bed subacute unit, she devised a quality assurance monthly assessment, trained new employees on required documentation and programming and, during the director’s absence, managed a therapeutic recreation department of 233 beds. After a year, she joined Staten Island University Hospital as a certified therapeutic recreation specialist and oversaw inpatient rehabilitation, recommended and executed individualized treatment plans and organized reentry activities off and on hospital grounds.
From a young age, Powell knew that she wanted a future working in eldercare. As a child in Staten Island, she grew up attending Catholic school and spending time in nursing homes with her grandmother, whom she visited after school and on weekends. An active member of her nursing home’s community, Powell’s grandmother involved herself in craft fairs, Bingo and other activities. This inspired in her granddaughter a passion for senior recreation.
The first person in her family to attend college, Powell took this passion with her to York College of Pennsylvania, where she originally studied to become a nurse.
Powell has been the recipient of numerous accolades, including the Excellence in Business Award, a Certificate of Special Congressional Recognition and Citation of Outstanding Excellence in Providing Service to Local Residents of Brooklyn. She is also a member of the National Association of Professional Women.
Powell currently resides in Hamilton, New Jersey with her husband Matt, daughters Rebecca and Alexia, Daisy the dog, Dorito the cat and an assortment of other pets. When not hard at work, Powell can be found traveling, reading and enjoying all things Disney with her family.