Flushing Hospital Opens New Ambulatory Unit

Staff Writer

Flushing Hospital has made a new addition to its services, as it transitions to a new model meant to keep helping patients into the future.

Dr. Robert Crupi, chairman of ambulatory care at Flushing Hospital, speaks during the grand opening of the new care center. Photo by Ira Cohen

Dr. Robert Crupi, chairman of ambulatory care at Flushing Hospital, speaks during the grand opening of the new care center. Photo by Ira Cohen

On Sept. 26, Flushing Hospital celebrated the grand opening of its new ambulatory care unit. The room is part of the healthcare organization’s efforts to transition from a hospital-centric system to patient-centric preventative care.

The 9,000-square-foot facility includes 32 examination rooms, allowing them to take care of twice as many patients as before. A radiology suite, an ophthalmology suite and an emergency medical technician suite have been added as well, increasing the services Flushing Hospital can provide.

“We hope people will take advantage of our services and we hope they will take advantage of our services when they’re healthy,” Bruce Flanz, the hospital’s president and CEO, said. “Having outpatient facilities like the one you’re in today is critically important to our patients, to the citizens of our community and to the future well-being of those individuals.”

A feature that Flanz highlighted was the hospital’s electronic health records, which will be available for patients to access through a product called MyChart. Four thousand patients are already putting the system to use.

“We hope to incorporate more patients into their own care and having their clinical information readily available to them will be tremendously important,” Flanz said.

The ambulatory unit sits next to Flushing Hospital’s retail pharmacy, making prescriptions easy to pick up.

“This is a clinic that’s going to provide comprehensive care from pre-natal to pediatrics to adult to geriatrics,” Dr. Robert Crupi, chairman of ambulatory care, said. “This is the innovative model of the future. This is what healthcare needs to look like.”

Several hospital administrators, members of the board of trustees, State Sen. Toby Stavisky (D-Flushing) and Councilman Peter Koo (D-Flushing) were on hand for the ribbon-cutting ceremony and a tour of the new unit. It was built through the use of a $4 million Heal New York grant from the State and was assembled in less than a year.

According to Flanz, Flushing Hospital’s plans for the near future include expanding its dental program and emergency department and creating a new observation area. The latter will be used for patients who may not need to be admitted to the hospital, giving doctors 24 or 48 hours to make a decision.

“Previously, as hospitals, we used to focus on taking care of only sick people,” he said. “We have changed our focus and we want to keep people healthy through their entire lifespan. That’ll benefit our community immensely.”

Reach Joe Marvilli at (718) 357-7400, Ext. 125,, or @Joey788.