A New Kind of Healthy: Patient-Centered Medical Home Care

The typical office visit with a primary care doctor is about 15 to 20 minutes. Oftentimes, doctors are rushed and you may leave your appointment with more questions than answers about your health. You may feel confused about all the medications that you have to take. It may be hard to get an appointment when you need urgent care. You may not be sure if you are getting the right treatment.

Across the nation, healthcare is transforming to deliver better care, improve communication between doctors and their patients and to make sure that rigorous standards for quality care are achieved. More and more primary care practices are taking on a new model of healthcare—one where the range of health needs is met as a Patent-Centered Medical Home. Medical homes are based on the core belief that health and wellness is achieved when a team of professionals are working together to meet all of the patient’s health care needs. Health should be attainable and affordable, and coordinated in one place.

As a Level 3 Patient-Centered Medical Home, the Charles B. Wang Community Health Center puts patients in the center of their own care. When you make an appointment with us, a healthcare team including doctors, nurses, social workers, nutritionists, medical assistants and health educators will work with you to make sure that all of your needs are met. You will not feel rushed because someone on the team who knows your medical history will be available to help you. When you have a blood test, you do not have to call the office a dozen times to chase down the results. When you are not feeling well, you can get a same day appointment. When you need your medication refilled, you can send an email through the patient portal or call the office and someone will respond quickly. If you need a specialist, they will find the right one for you based on your preferences. They will even schedule the appointment for you and keep track of your specialty care. If you need services that we do not have, we can help you find resources in the community.

Medical homes results in better quality of care, better patient care experience and reduced cost of care. Your medical home team is your partner in your overall health.

The Charles B. Wang Community Health Center is a federally qualified health center, which serves all patients regardless of their ability to pay. We provide services seven days a week in convenient locations in Lower Manhattan and in Flushing.

To learn more about our medical home services, go to www.cbwchc.org or call us at (718) 886-1212.